A List Of Email Providers That Don’t Track You

If you are interested in a reasonable level of email privacy — email that is securely stored and not scanned — consider FastMail.

If you want end-to-end email encryption — I recommend ProtonMail.

Details on Non-Tracking Email Providers

Almost all of us would prefer our emails to remain private, or at least not routinely scanned by large corporations and government entities. There are email companies (listed below) that provide a service where your email will remain fairly secure and not scanned.

Note, however, that regular email is an inherently insecure medium. This is because email is always sent to someone else — thus releasing them into unknown hands. For example, if you send an email to someone who uses Gmail, your email will be scanned by Google and the NSA.

If you want to avoid this situation, you’ll have to encrypt all your emails, and send them to people who also have encrypted email installed (see “Encrypted Email Providers” below).

FastMail: Reliable Email With No Tracking

If you want a reliable, independent email service that doesn’t scan your messages like Gmail or Hotmail, I recommend using a provider like FastMail.

Based in Australia, FastMail has been running for 17 years, and they have a good privacy policy regarding email storage. Here’s what they say:

  • we use encrypted SMTP for sending your mail when the receiving server supports it
  • we mandate encrypted access for webmail, IMAP and POP
  • we use Perfect Forward Secrecy where possible for all encrypted connections
  • we encrypt all email while at rest on our servers
  • we encrypt communications between our data centers

After testing this service for years, I found this company to be a reliable provider. FastMail has well-designed apps for iOS and Android.

Non-Track Encrypted Email Provider: Protonmail

If you want more security and anonymity you can opt for an encrypted email provider. These providers offer “end-to-end” email encryption, and the ability to send encrypted email to those who use regular email.

ProtonMail is a reliable encrypted email provider based in Switzerland. Prices start at 48 euros per year (about $56 USD)

Other Non-Tracking Encrypted Email Providers

Here are similar services that provide end-to-end encrypted email:

127 thoughts on “A List Of Email Providers That Don’t Track You”

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  3. I’m trying to find a private email service that integrates calendar and contact with iOS. Currently using Fastmail which does a good job of it so I can constantly sync both between the app and my devices. But I’d prefer more email privacy with these other features if possible. Which, if any, of the above providers do this? If none of them do, are there other privacy-friendly services that provide this kind of integration?

  4. 'Great White' (Shark: Earth & Beings Rights Person)

    I am DuckDuckGo searching the Internet for list of headquartered in Denmark companies that provide the best free E-Mail accounts, for public users’ privacy. I have not been able to find any, I usually do find it had find Internet based services & companies that are headquartered in Denmark, even within website of Denmark’s gov.. Can you provide me the website(s) that has such a list?

    1. Finaly, somebody who KNOW!!! People do not know nothing about 5, 9 and 14 Eyes Alliance! Some “experts” recommending providers located in one of these alliance states, telling people they are safe!!! EVEN Proton is currently NOT safe. Proton is located in Switzerland!!!! People, educate yourselves, before make your decision. Use common sense!!

      1. True for some people. My emphasis in on privacy services that suit most people who want avoid tracking and hackers, etc.

  5. I had Proton mail for almost 2 years and had one major issues that made me stop using it. Long story short, when you forget your password and have to change it, your emails will become encrypted. According to Proton mail the only way to decrypt them is to enter your original password. You can’t enter something you forgot.
    Unfortunately for me, I had some older emails that were very important and there was no way to retrieve them. So I decided to part ways with Proton mail.
    If you go with Proton mail just be aware of this issue and don’t ever forget your password.

    1. You can set a recovery email:

      The recovery email is the optional, non-ProtonMail email address you may have entered when you first created your ProtonMail account. It is also known as the Notification Email, and it is the email address that we send you notifications when a new messages is received in your ProtonMail account.

      We strongly recommending you to set up a recovery email address. If you forget your password, your password cannot be reset without a recovery email address.

      To change or add a recovery address:

      Go to your ProtonMail Account Settings page.
      Find the box titled RECOVERY EMAIL
      Add your recovery email address.
      Click Save.

      Your recovery address should be an email address that you have access to.

      1. I keep typing my changed password in and it keeps saying login credentials incorrect and when I put in my old password in it says the same and I am sure the new password I typed in is the one I changed it to using Proton Mail’s procedure. I am fortunate that I have a rescue email that they can respond to..but the problem is all I want to do is change my password not reset it. So what happens if you type in the new password and it wont work

          1. if i make this my email and send out email to some who does not have this as their provider will they be able to read my emails

          2. That is correct, unless your receiver also has a Protonmail account. Protonmail does provide an option to send a password-protected email to any recipient.

            One of main reasons I use encrypted email is because it provides protection if Protonmail is hacked, and it also provides some protection from eavesdroppers.

      2. He could setup also FreeOTP app [one use codes] for proton 2FA [two factor authetication] on his mobile phone. There are additionaly one use codes if he would ever forget password to reset it into new one. For passwords it is better to not trust password manager softwares or apps. How can you be sure that a developer behind it or company do not secretly have decrypting backdoor for secret access into yours passwords/credit card numbers and so on? You cannot be sure that password managers will not send background data into them servers? It is more secure to create your own password and login keeping simple system. For example if you have proton account and some other account you can write down your logins in simple text file in some combination known only for you. Like e.g. if login is ‘greycoder’ then for simplification you can always add some addition like ‘greycoderproto01’ or greycodergoog01 and so on for easy way to remember your logins with different websites, forums, email providers and so on. Similarly password can be created with fixed part and memorised part. For example: if your login for protonmail is ‘greycoderproto01’ then password could be e.g ‘greycode123###’ and this can be just part of full password. You can easely remember it. So ‘greycode123###’ is kept in your mind and this is fixed part of the password. But at itself this would be easy for brute force to crack, so you have to add some complex addition at the end e.g. ‘4*$Tkjafdouoy45t5ou53hsjD{DGda_hf’. This is too complex to remember so you can just keep it in simple txt file which have to be kept securely in a few copies in different locations (e.g. encrypted in some container encryption software like veracrypt). If someone would find out your file with logins and passwords and even if he would be able to decrypt it, then he would found incomplete logins and incomplete passwords, because fixed part of passwords only you remember. So your login for protonmail could be ‘greycoderproto01’ and password would be ‘greycode123###4*$Tkjafdouoy45t5ou53hsjD{DGda_hf’. By using this kind of combination you have to just remember fixed part of password ‘greycode123###’. Login ‘greycoderproto01’ and second part of your password ‘4*$Tkjafdouoy45t5ou53hsjD{DGda_hf’ can be copy and paste quickly from your text file. This method can be done for infinite combinations and you can use very long passwords impossible to remember without need for trusting password manager applications. This is simple example, so your fixed part remembered in mind can be much more complex and can be added in different places of the ‘copy-pasted’ part of password. For example your fixed part of password could be placed always after 6th place and then at 11th place you can have some additional fixed part. So in this combination your login would be the same ‘greycoderproto01’ but password would be much complex ‘4*$Tkjgreycode123###afdougreycode123###oy45t5ou53hsjD{DGda_hf’.
        In result you can create random look passwords very complex but still easy for yourself to know, as only you understand your combination in your password. You would have to count into 6th and 11th place to write there your fixed parts of passwords. This is just simple example, but using this method of logins and passwords you can quickly use complex passwords by ‘copy-paste’ from text file and then add your fixed part. In your text file (kept in encrypted container using e.g.veracrypt) this would look like this:
        PROSwiii1: greycoderproto01 4*$Tkjafdouoy45t5ou53hsjD{DGda_hf
        Goe1: greycodergoo02 hu5i35yaSEGTH^JaghSDFG5tahjddjc$QD
        So, for this example (‘PROSwiii1’ means ProtonSwitzerland account no.1) and (Goe1 means Googlemail no.1 ). And even if someone would somehow get access to your text file and could look into it, he would could not be able to figure out what it is for and even if so, without fixed part of your password kept only in your mind memory there would be no way to get access into your accounts.
        You can even print your text file and send it for NSA but without your fixed part of password which you store in your brain memory, they would have no use of it. Of course someone can spy on you with keyloggers or with other ways, but it is still more secure way from password managers which also can be hacked with keyloggers.

    2. I don’t see this as an issue, but an issue for you. On the contrary, it seems like this is an A+ for Proton Mail as that is exactly the purpose of encryption, that no one can access it. It’s like buying the best vault and then complaining you can’t open it because you forgot the code.

      1. Two thumbs up! Security is not supposed to be easy to circumvent.

        It’s 2021, time everyone should be using a password manager.

        1. Yes like in Opera browser when browser looses my passwords & logins entirely and i can not get it back ! So now i seek an new email account to recover logins (luckily the bookmarks still exists) that Opera”forgot” !? There is no digital manager what so ever that can protect from loosing all your valuable information ! I didn’t know that browsers are so crap coded shit and no browser is truly portable that preserve all your information if OS crashes – u run it everywhere – yes – but password u loose !!! Whats the point to have it secure and encrypted if u can not access it due MS OS/other OS malfunction ? I have learned this the hard way ! All your logins u should have in txt file somewhere on some thumbs key just in case or printed out ! Now some would say that is huge security risk – but when all goes south (encryption is then level up trouble of non recover possibility) u have your logins ! And there is no password manager that can help u !!! And always have a more that one backup ! Shiny new technology in 21 century not so shiny any more – more like cucumber some crappy non trusted/reliable ones ! Why is that so ? Developers want you to be static, glasstrough transparent, geolocated, profiled … etc … that’s way crappy code their products !

    3. my problem is when I reset my password because my email account has been hacked I changed my password using their protocol and know I can not sign into my account using either the old password or the new one using the procedure Proton says you should use

    4. I would say it is almost as bad when you type in your new password that you have changed per Proton Mail and it does not recognize it but says log in credentials not recognized and you use the old password which you know and will not work and you have a recovery emails…so never retype the new password in wrong and your old password wont work and you are fortunate to have a recovery email…you still might have to reset your password instread of change it after all of this…not much better the Firefox browser is the most current version as well

    5. Protonmail IS, ..WITHOUT QUESTION.. interconnected with the NSA ..AND..the CIA. This is NOT conjecture.
      Wake up People. ‘Safe’ email does—not—exist. If you think it does, you are fool.

      Protonmail Does Not Provide “End to End Encryption”

      Professor Nadim Kobeissi mathematically proved that Protonmail does not provide End to End Encryption. Meaning, Protonmail has the ability to decrypt their own user’s data. When this was shown to be true, Protonmail users were outraged they had been lied to. Protonmail was forced to issue a public statement. Their statement begins like you would expect it would.. by shitting on the security researcher that revealed their dishonesty. Then they continued to say: “We lied to our users because other email companies did”. No apologies. They can decrypt any of their user’s data be sending them scripts that allow them to do so. However they advertise that they can not. Protonmail’s admission proves they offer the same security that Gmail offers. Both Gmail and Protonmail offer encryption that they can decrypt whenever they want.

      3. Protonmail’s Was Created Under CIA/NSA Oversight

      Gmail & Protonmail were both created in CIA/NSA funded departments with their oversight. Protonmail has tried to hide this part of their history. We wrote a whole article about it here.

      4.Protonmail is Part Owned by CRV and the Swiss Government

      After a successful crowdfunding campaign with promises to “remain independent” Protonmail sold equity ownership to CRV and FONGIT. At the time of the equity sale a CRV founder, Mr Ted Ditersmith, was working for the US State Department closely with President Obama. His position as a delegate required close contact with CIA & NSA administration. Mr. Ted Ditersmith had also witnessed the Edward Snowden revelations and made statements that he planned to use his corporate knowledge to “fight terrorism”. FONGIT is a Non Profit organization that is financed by the Swiss Government. Protonmail staff member, Antonio Gambardella, also works for the Swiss Government.

      5. CRV, In-Q-Tel & the CIA

      The CIA openly operates a front company, In-Q-Tel, whose stated purpose is to invest in tech companies on behalf of the CIA. In-Q-Tel has stated they have a specific interest in the information contained in e-mails and encrypted communication. In-Q-Tel has been shown to be the bridge between the CIA and Gmail. An analysis of staff members reveals CRV & In-Q-Tel connections. The US media confirms these connections when they interview CRV so that they can understand In-Q-Tel. Additionally, The mastermind, cryptographer & back end developer that created Protonmail, Wei Sun, now works for Google.

      6. Protonmail Follows CIA Email format & Metadata Requirements

      Leaked documents at Wikileaks show that the CIA requires emails to be stored as an EML filetype. There are several ways to store emails, and Protonmail has selected the format that the CIA requires. Protonmail offers no protection for users’ metadata and has officially stated that they turn metadata over to Law Enforcement. Edward Snowden revealed that the US government cares least about the content of emails. Mr. Snowden revealed the US Law Enforcement cares most about who a person is talking to, the dates & times of the emails, and the subject of the email. Subject and metadata encryption are not difficult to provide. However, Protonmail refuses to offer any protection on data that is most valuable to the CIA & FBI and they store it as plain text (No encryption). Edward Snowden stated the NSA “isn’t able to compromise the encryption algorithms underlying these technologies. Instead, it circumvents or undermines them by forcing companies to cooperate in other ways. Protonmail has refused to protect the information the NSA wants, this is a concern.

      7. Swiss MLAT Law Could Give the NSA Full Access

      Protonmail’s Servers Reside In Switzerland, a country with an MLAT treaty that could allow the NSA to continue it’s the mission of recording “nearly everything” about a person’s internet communication. Any doubts the MLAT treaty applies are removed when you take into account that Protonmail is part-owned by FONGIT, a Swiss Government-financed company. Protonmail has also recently revised its Privacy Policy to include wording and requirements from the MLAT treaty. Their actions show they are capitulating with the MLAT treaty. Revisions include a change to their privacy policy allowing them to track your location while you use their service in some situations.

  6. Greetings,
    I have been with protonmail for like 3 years has a subscriber plus and I’m really satisfied with them i have it bridged mode with Mozilla Thunderbird and have my domain prvt email with them I have never had problems with this service and it’s very reliable and i know that my emails are safe I don’t get much spam email with my email Alias


  7. Other countries that are part of 14 eyes making it 18 Eyes.

    Israel (Suspected – Reported observer for 5 Eyes)
    Japan (Suspected – Fibre optic tapping request)
    Singapore and South Korea (Confirmed – Revealed in Snowden leak)

    This article talks about many “secure” email providers in 14 Eyes Countries that should totally be avoided. After the list of providers there is some other information I found more interesting than the list of providers.

    Secure and Private Email Services

    1. Having been a Protonmail and VPN user for several years all of the information shared here about Protonmail is of great interest. I did a web search for the title of the article shared by Dr.S and found another article denying what is said in that article. Hard to know what or who to believe, a lawyer that doesn’t have any direct access to Protonmail programming and architecture to see what is really going on “behind the curtain” or the provider Protonmail who denies the lawyers claims.

      It has been well established throughout history that companies and governments routinely deny, lie and obfuscate. The more these violations of trust are exposed it is harder for the general public to know when/if a company or government is telling the truth. Even if we assume they both lie more than they tell the truth it is quite difficult to get enough people to care to cause a positive change. The most important thing is to continue sharing information, like the comments here, that is both for and against and hopefully as time passes enough information will become available that reasonable guesses can be made for what information to follow.

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  9. I love ProtonMail, but I have had trouble with them accepting payment after a fraud alert on my card. I was wondering has anyone else had technical issues with them?

    1. It’s probably your specific card. As a US resident with US credit and debit cards over the years I have used both a debit and credit card to pay for my Protonmail and VPN membership without a problem. On the website or app for both credit and debit cards there might be options enabled to limit oversea’s or foreign transactions, that would be the first thing to check. Try calling the card provider and ask if they can see the denied transaction. From my experience of having a few transactions denied if they can see the transaction they can approve it and when the transaction for the same amount is performed again it will be approved.

      Check with your phone provider whether it be landline or cell phone that there are no Scam blocking services enabled on your phone account. It could be that your a fraud alert system for your financial institution tried calling to verify the Protonmail transaction and the call was blocked.

      I use T-Mobile prepaid for my cell phone provider. Three or four times in 2020 I did some large online purchases with two new credit cards. For both cards I received an auto-dialed call from the fraud alert system asking me to verify my recent transaction plus other transactions to confirm my identity. When my smart phone rang for one of the calls it said Scam Likely on the screen. I figured it was a fraud alert call because of my transaction I did a few minutes earlier, answered the phone and I was correct. Confirmed the transaction and it was processed a couple days later. I’ve also received a wrong number phone call from another cell phone mislabeled as Scam Likely.

      Here’s some things I learned talking with T-Mobile tech support about their Scam Likely system. 1) There’s no way to report a phone number that has been mislabeled as Scam Likely because a few of the triggers that cause the Scam Likely alert is an auto-dialed call, or it could be a call with a number that is unavailable or blocked from showing. 2) It’s common for phone numbers that were previously identified as Scam Likely to be reassigned to another customer when they activate a new account and there’s no way to change or update the T-Mobile system to remove the Scam Likely label. 3) Saved the fraud alert phone number for my credit card that was labeled with Scam Likely to my contacts so next time it should appear with that name and not Scam Likely. I haven’t received another call from that number to confirm that.

      T-Mobile also has Scam Block. If the T-Mobile system identifies a phone number as a scam it won’t allow the call to even ring your phone or leave a voicemail, you’ll never know that a call was blocked or denied by the system. After my bad experience with Scam Likely I certainly didn’t want to have Scam Block enabled because that would be even worse than a call being mislabeled as Scam Likely. I had the Scam Likely disabled and had the T-Mobile rep helping me leave the Scam Block disabled so I wouldn’t have to worry about missing any legitimate phone calls from business or places I shop with online.

  10. does my name matter?

    Please remove Jumble from your list. That website is jailed in CloudFlare’s walled garden of privacy abuse. It’s absurd to trust a CloudFlare site for this sort of thing.

  11. You’re looking for email providers hosted in countries like Switzerland, Sweeden, Norway, Belgium, Iceland and even Germany yes Germany. their privacy laws are not as bad as you think. When choosing an email provider jurisdiction, encryption and whether or not they keep logs or not or even strip off email headers and ips to anonymize things for their clients.
    1. Tutanota-is a German based secure mail service run by a small team of privacy enthuisiasts with no outside investors or owners. They have good strong encryption to other Tutanota users or a non user is provided with a link to the decrypted email.
    2. Proton Mail only makes the list because its base is in Switzerland and they have the toughest privacy laws throughout the world. That being the reason i use Threema end to end encrypted chat and voice calls. Based in Switzerland your info is safely away from prying eyes and you would’ve had to of committed a major serious federal crime for authorities to even start the process of trying to acquire any info off Swiss servers if there is any info stored on them as both companies claim to store nada. With the flaws Proton mail does have it was still named in America as the only email provider in the world that the NSA couldn’t crack which was around the time Lavabit was shut down for cooperating with the US Government.
    3. Mailbox.org- Private email in Germany and they still have strong privacy laws albeit what you might think. I been through the System over there and the prosecutors couldn’t get a court order to release my privet encrypted correspondence with my so called co accused. Mailbox. org is a fully featured provider with calendars, events, address book, drive, portal;, spreadsheet, presentation and web chat. They also offer various form of encryption and are PGP encryption supported.
    4. Poseo – Privacy focused email in Germany. They go thr extra mile with regards to privacy of their clients with strong end to end encryption, totally anonymous registration, they keep no logs or messeges on their servers and even strip all identifying Headers, Subjects, recipients and IP addresses while in the sending process. With strong encryption and PGP supported no logs or digital trail of their customers, this is one of my favs.
    5. Mailfence- Fully featured secure email in Belgium.Features secure email and storage on encrypted servers, file storage, PGP support and being Based in Belgium which is a good privacy jurisdiction with strict data protection laws.
    6.RunBox – Private and sustainable mail in Norway. \running for over 20 years now from a privacy perspective Norway is a great jurisdiction with constitutionally guaranteed privacy rights. Comes with good encryption options, supports numerous mail clients and they give you 100 aliases per mail box.
    7. Countermail -Private and secure Swedish email service.Operating for over 10 years they boast the most secure online email service on the internet, wit excellent free support, PGP encryption with 4096 bit encryption keys along with no logs, diskless servers and they anonymize all identifying parts of an email so it is sent totally anonymously. They also protect users from identity leaks and man in the middle attacks with RSA and AES-CBC encryption on top of SSL.
    8. Finally we arrive at CTemplar- A new Armored email service in Iceland.They claim to be the most secure email providers in the world with the most restrictive privacy laws regarding personal data than anywhere in the world. With Strong encryption standards, PGP support, toughest privacy laws behind them and some strange features such as bare metal servers which don’t store any personal info or emails that have been stripped of identifying headers , subjects, IPs and recipients. They seem like a strong contender for the most secure email providers anywhere.

    1. Tutanota is German based all emails in Germany are reported as a text file to authorities, there is no such thing as a secure email,not from NSA and Govt spying world wide, same thing anyway.

  12. I read the article and tried all of mentioned mails.
    None of them is secure or private as they all use javascript, which is oxymoron to security and privacy.
    Does anyone know about a freemail, that is not using javascript?

    Looking forward to your answers.

    1. No, they really shouldn’t add it to the list.
      First: you are promoting your own product.
      Second: The website provides nearly no information about what’s provided.
      Third: The sign up process requires you to pay first “Then email jc@normail.co with the username you would like”. You can’t check the username first?!

      I wish you luck with your service. For now it looks like it’s still in development and a long way from being something any consumer would want.

      1. Cock.li is in Florida, United States. They have a page on their web site with several warrant requests from various levels of law enforcement they received and complied with. Don’t trust or use any email provider located in the USA not even providers that claim to be secure, private etc. Don’t use any email provider located in any of the 5 Eyes.

    2. A web search for Normail shows nothing relevant. Going to normail.co and http://www.normail.co shows a page that says “This domain may be for sale. Click here to inquire.” Search on Whois.com shows normail.com is unavailable but the website http://www.normail.com doesn’t work or load anything. Whois shows normail.co is available for $119 USD. A web search for “James Campbell Normail” shows a lot of results for other people with the same name, but nothing for the James Campbell associated with Normail.co.


    Gaining access into my wife’s device was not that easy, as my expertise wasn’t that much not until I told AFONKAPETROV@TUTANOTA.COM about this. He helped in cracking the AES (Advanced Encryption Standard) and EXPLOITING all VULNERABILITIES in the device hereby providing a thorough access to the mobile’s data. After all, it was not a waste of effort. There was SEVERE INFIDELITY on her part. Now, I guess I need the divorce immediately and child custody too.

  14. Bode Expiatório

    ProtonMail CAN NOT be considered private and anonymous, the encryption happens on server, and they mandatory ask you for a confimation account on SMS, EMAIL or Money Transfer!How can this be a anonymous?

    1. According to this page, the encryption happens before the email reaches the sever: https://protonmail.com/security-details.

      Regarding privacy, they say: “No personal information is required to create your secure email account. By default, we do not keep any IP logs which can be linked to your anonymous email account.”

      Privacy and anonymity is never perfect — it’s up to you to determine the level that is right for you.

      1. Very helpful article for the non-techies like myself. Thank you!

        And to prove just how unknowledgeable I am, I’m going to ask why there is no dictation feature available for these replies, something that’s somewhere btwn useful and vital for some of us disabled. (Oh, & the system is telling me I’ve already made thus comment –nope!

        1. Sorry for any lack of dictionary feature — the comments are standard WordPress comment but perhaps the anti-spam feature is at fault here. Could you send me more details on the problem?

      2. Hi,

        I would not recommend Protonmail for various reasons:

        I have been using them for a while and I am quite disappointed by a number of things:

        – Bugs and technical issues on a regular basis (but as it is free, I can’t really complain).
        – Email body might be ‘encrypted’ (if writing to another Protonmail address) but title and subjects are not.
        – A number of emails end up in the wrong folders, there are issues creating and adding folders, and also some issues with spam and junk.

        But mainly I have seen who is managing the company and I have also been in their main offices and seen its employees in action and I am not optimistic about their future:

        1/ They are still not profitable while having been in business for quite a long time now
        2/ They are still at the seed level, living off investment rounds, but, again they have been in business for a long time now.
        3/ I don’t think the executive management has the right business model and vision.
        4/Too many ‘tech’ people, not enough business people that could propel the company forward and help it move away from the ‘incubator’ it seems to be stuck with in Geneva.

        Last but not least, Protonmail is not a real privacy respecting tool. It was when i started, I could create accounts without having to provide another email or a phone number.
        Today, if you want to create an account, you have to provide (3 choices):

        – A phone number (therefore, your privacy is not fully respected as they have your phone number).
        – Another email (and they refuse disposable, anonymous emails), again no privacy here.
        – And, worst of all, you have the option to donate by providing your credit card number (what kind of privacy is that )?

        So, besides the lack of real privacy and recurrent tech issues, the current business and management of the company which might force them, one day or another, to become even less private than they pretend to be today or worse, disappear or be acquired .

        1. I just signed up for Proton and I am not a technical person. If you’re looking for anything else, but privacy, I would never use proton. Everything I am speaking about is on a laptop, not mobile. Their support is generally in technical terms. I blocked an address and kept getting spam. Oh, that’s just blocking it from your inbox, not from getting it. You have to copy a code and paste it, and then add the address you want blocked, if you really want to block it. JMO,I shouldn’t have to anything with code. I used the bridge and have multiple email addresses, so I have to pay. Almost all of my incoming messages don’t go to the address I established; it goes to some mail box called all mail. The desktop version, in all mail, doesn’t tell you where all the emails reside…spam, inbox, draft, but the mobile app does. They told me to see if browser is using desktop or or mobile….and change it to mobile. HUH? I established the 5 email accounts so incoming emails would go to that address; it doesn’t. I did have 2 emails from Amazon that went to the right email address, and after I opened them on mac mail, they disappeared. Ah, they went to the all mail folder which I hate. I couldn’t send mail from the laptop and going around for 2 weeks…why. I tagged CEO Andy Yen, but he has more guys respond in technical terms…useless. I can’t get any answers, and asked 3 times, about why aren’t my incoming messages going to the right place. So I am looking for another provided…again I am not technically inclined as most of you are, but they have given me incorrect information, after following their advice

          1. I sorry you guys have issues with the service. I use it daily without problems, and the company itself seems dedicated to providing a quality product.

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